YouLinQ values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.
"Personal Information" is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, information generated from use of our Products. Some of the cases where this information is collected may include
- Creating a new user account
- Registering and/or activating one of our products
- Ordering one of our paid products / services
- Using certain Product features
- Requesting Customer service / contacting Tech support
- Participating in an online survey
- Subscribing to our Newsletters
- Customizing the advertising and content you see
As is true of most websites, we gather certain information about our visitors automatically. This information may include Internet protocol (IP) addresses, browser details, Internet service provider (ISP), referring/exit pages, the files/pages visited on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze usage trends of the site.
When you download and use our apps network information may be transmitted back to us such as Product usage information. We automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID"). We collect your location based information for the purpose of optimizing your connection to our data center.
- To provide the ability to create personal profile areas and view protected content.
- To process your orders and deliver the products that you have ordered.
- To provide the ability to contact you and provide you with shipping and billing information.
- To provide support and assistance for our products.
- To provide reports based on information collected from use of our Products.
- To determine how users are interacting with our Products, to assist us with improving our Products, and to correct any problems that may occur.
- To understand more about you, so we can personalize newsletters and websites to your preferences.
- To provide marketing or promotional activities on our or affiliate websites.
- To keep you up to date on the latest Product announcements, software updates, software upgrades, system enhancements, special offers, and other information, provided that you can edit your marketing preferences at any time as described below.
- To meet contract obligations.
We do not sell or rent your Personal Information to third parties for marketing purposes unless you have granted us permission to do so.
We may share your Personal Information within YouLinQ and its affiliated companies and with third party service providers for purposes of data processing or storage.
We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested Product or transaction, including processing orders, processing credit card transactions and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete/utilize the requested Product or transaction, and the third parties are not permitted to use your Personal Information except for limited purpose of completing/providing the requested Product or transaction.
As required by law, we may respond to subpoenas, court orders, or similar legal process by disclosing your Personal Information and other related information, if necessary; We also may choose to establish or exercise our legal rights or defend against legal claims.
We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of YouLinQ's terms of service, or as otherwise required by law.
We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.
We may transfer your Personal Information to the United States, to any YouLinQ affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage, and by providing any Personal Information you fully understand and unambiguously consent to such transfer, processing and storage of such information.
YouLinQ is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. When we transfer any of your personal information (like credit card details) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit or services you use.
Upon request YouLinQ will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting our customer support team. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Each promotional email from YouLinQ or from third parties to whom YouLinQ has given your email address with your consent includes instructions on how you can unsubscribe from that category of mailing or from receiving email from that third party.
You may also unsubscribe from YouLinQ's promotional emails using the unsubscribe link provided in the emails.
You can opt out from passive tracking by our apps using a setting provided in the individual apps. Please contact customer support if you need help with this.